Availity incident

GROUP AND PENSION ADMINISTRATORS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 3 days 5 hours, affecting GROUP AND PENSION ADMINISTRATORS, on July 10, 2026.

identified Jul 10, 2026, 12:09 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: Jul 10, 2026, 12:09 AM UTC
Resolved: Jul 13, 2026, 05:49 AM UTC
Duration: 3d 5h
Detected by Pingoru: Jul 10, 2026, 12:09 AM UTC

Affected components

GROUP AND PENSION ADMINISTRATORS

Update timeline

identified Jul 10, 2026, 12:09 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved Jul 13, 2026, 05:49 AM UTC

This incident has been resolved.

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