Availity incident

Multiple Payers - HUMANA, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, Humana Dental Non Claims, HUMANA HMO, CompBenefits, 95092, CAREPLUS - Multiple Transactions - Claims, Eligibility & Benefit, Claim Status, Auth/Referral transactions wil...

Resolved after 37 days 1 hour, affecting HUMANA and HUMANA HMO and 1 more, on July 8, 2026.

scheduled Jul 08, 2026, 09:46 PM UTC

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Jul 08, 2026, 09:46 PM UTC
Resolved
Aug 14, 2026, 11:12 PM UTC
Duration
37d 1h
Detected by Pingoru
Jul 08, 2026, 09:46 PM UTC

Affected components

HUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTHHUMANA LONG TERM CARECAREPLUS95092CompBenefitsHumana Dental Non Claims

Update timeline

  1. scheduled Jul 08, 2026, 09:46 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Your product runs on more than Availity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →