Availity incident
TUFTS HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 36 minutes, affecting TUFTS HEALTH PLAN, on April 27, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Apr 27, 2026, 06:07 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 06:44 AM UTC
This incident has been resolved.
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