Availity incident

MARTINS POINT HEALTH CARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 21 hours 13 minutes, affecting MARTINS POINT HEALTH CARE, on April 26, 2026.

identified Apr 26, 2026, 08:27 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: Apr 26, 2026, 08:27 AM UTC
Resolved: Apr 27, 2026, 05:41 AM UTC
Duration: 21h 13m
Detected by Pingoru: Apr 26, 2026, 08:27 AM UTC

Affected components

MARTINS POINT HEALTH CARE

Update timeline

identified Apr 26, 2026, 08:27 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Apr 27, 2026, 05:41 AM UTC

This incident has been resolved.

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