Availity incident

BCBS of Kansas - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 21 hours 19 minutes, affecting BCBS of Kansas, on April 26, 2026.

identified Apr 26, 2026, 08:32 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Apr 26, 2026, 08:32 AM UTC
Resolved
Apr 27, 2026, 05:52 AM UTC
Duration
21h 19m
Detected by Pingoru
Apr 26, 2026, 08:32 AM UTC

Affected components

BCBS of Kansas

Update timeline

  1. identified Apr 26, 2026, 08:32 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 05:52 AM UTC

    This incident has been resolved.

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