Availity incident

OHIO MEDICAID - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Resolved after 23 hours 17 minutes, affecting OHIO MEDICAID, on April 26, 2026.

identified Apr 26, 2026, 06:45 AM UTC

We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Apr 26, 2026, 06:45 AM UTC
Resolved
Apr 27, 2026, 06:02 AM UTC
Duration
23h 17m
Detected by Pingoru
Apr 26, 2026, 06:45 AM UTC

Affected components

OHIO MEDICAID

Update timeline

  1. identified Apr 26, 2026, 06:45 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 06:02 AM UTC

    This incident has been resolved.

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