Availity incident

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, June 30th from 5:00:00 PM EDT through 8:00:00 PM EDT Tuesday, June 30th.

Resolved after 24 days 1 hour, affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more, on June 30, 2026.

scheduled Jun 30, 2026, 05:29 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Jun 30, 2026, 05:29 PM UTC
Resolved: Jul 24, 2026, 07:00 PM UTC
Duration: 24d 1h
Detected by Pingoru: Jun 30, 2026, 05:29 PM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

scheduled Jun 30, 2026, 05:29 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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