Availity incident

GEISINGER HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 52 days 11 hours, affecting GEISINGER HEALTH PLAN, on June 30, 2026.

identified Jun 30, 2026, 10:43 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: Jun 30, 2026, 10:43 AM UTC
Resolved: Aug 21, 2026, 10:25 PM UTC
Duration: 52d 11h
Detected by Pingoru: Jun 30, 2026, 10:43 AM UTC

Affected components

GEISINGER HEALTH PLAN

Update timeline

identified Jun 30, 2026, 10:43 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

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