Availity incident
HCSC - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally.
Resolved on June 29, 2026, affecting BCBSMT and BCBSIL and 1 more.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/VT02_030 errors. Customers are receiving VT05_035/VT02_030 errors. Next Steps and ETA for resolution: As of 6/29/2026, 11:18:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jun 29, 2026, 03:55 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/VT02_030 errors. Customers are receiving VT05_035/VT02_030 errors. Next Steps and ETA for resolution: As of 6/29/2026, 11:18:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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