Availity incident

CAREFIRST BLUECROSS BLUESHIELD - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions. The paye...

Resolved on June 29, 2026, affecting CAREFIRST BLUECROSS BLUESHIELD.

resolved Jun 29, 2026, 09:30 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 6/28/2026, 6:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 29, 2026, 09:30 AM UTC
Resolved
Jun 29, 2026, 09:30 AM UTC
Duration
–
Detected by Pingoru
Jun 29, 2026, 09:30 AM UTC

Affected components

CAREFIRST BLUECROSS BLUESHIELD

Update timeline

  1. resolved Jun 29, 2026, 09:30 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 6/28/2026, 6:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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