Availity incident

WELLCARE HEALTH PLANS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 19 hours 21 minutes, affecting WELLCARE HEALTH PLANS, on June 28, 2026.

identified Jun 28, 2026, 01:00 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: Jun 28, 2026, 01:00 PM UTC
Resolved: Jun 29, 2026, 08:22 AM UTC
Duration: 19h 21m
Detected by Pingoru: Jun 28, 2026, 01:00 PM UTC

Affected components

WELLCARE HEALTH PLANS

Update timeline

identified Jun 28, 2026, 01:00 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jun 29, 2026, 08:22 AM UTC

This incident has been resolved.

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