Availity incident

HNNC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 3 hours 24 minutes, affecting HNNC, on June 27, 2026.

identified Jun 27, 2026, 03:08 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 27, 2026, 03:08 AM UTC
Resolved
Jun 27, 2026, 06:33 AM UTC
Duration
3h 24m
Detected by Pingoru
Jun 27, 2026, 03:08 AM UTC

Affected components

HNNC

Update timeline

  1. identified Jun 27, 2026, 03:08 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 27, 2026, 06:33 AM UTC

    This incident has been resolved.

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