Availity incident
Multiple Payers - 100260, SCMED - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 23 days 4 hours, affecting 100260 and SCMED, on June 27, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 27, 2026, 01:07 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 20, 2026, 05:29 AM UTC
This incident has been resolved.
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