Availity incident

Multiple Payers - HIGHMARK BCBS OF PA, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, HIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORK, ...

Resolved after 3 days 13 hours, affecting HIGHMARK BCBS OF PA and HIGHMARK BCBS WEST VIRGINIA and 1 more, on June 26, 2026.

identified Jun 26, 2026, 12:03 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Jun 26, 2026, 03:55 AM UTC
Resolved: Jun 29, 2026, 05:03 PM UTC
Duration: 3d 13h
Detected by Pingoru: Jun 26, 2026, 03:55 AM UTC

Affected components

HIGHMARK BCBS OF PAHIGHMARK BCBS WEST VIRGINIAHIGHMARK BLUE CROSS BLUE SHIELDHIGHMARK BLUE CROSS BLUE SHIELD DELAWAREHIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORK

Update timeline

identified Jun 26, 2026, 03:55 AM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
identified Jun 26, 2026, 12:03 PM UTC

Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
resolved Jun 29, 2026, 05:03 PM UTC

This incident has been resolved.

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