Availity incident
Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC, RIVERSIDE HEALTH MARYLAND, CAREFIRST MEDICARE ADVANTAGE - 270 - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and B...
Resolved after 1 day, affecting CAREFIRST BLUECROSS BLUESHIELD and CAREFIRST MEDICARE ADVANTAGE and 1 more, on June 26, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 26, 2026, 03:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 27, 2026, 03:43 AM UTC
This incident has been resolved.
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