Availity incident

KAISERFOUNDATIONWA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Resolved on June 25, 2026, affecting KAISERFOUNDATIONWA.

resolved Jun 25, 2026, 09:04 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 25, 2026, 09:04 PM UTC
Resolved
Jun 25, 2026, 09:04 PM UTC
Duration
–
Detected by Pingoru
Jun 25, 2026, 09:04 PM UTC

Affected components

KAISERFOUNDATIONWA

Update timeline

  1. resolved Jun 25, 2026, 09:04 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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