Availity incident
GEISINGERDIRECT - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
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Resolved after 25 days 6 hours, affecting GEISINGERDIRECT, on June 25, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
GEISINGERDIRECT
Update timeline
- identified Jun 25, 2026, 01:17 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jul 20, 2026, 07:53 AM UTC
This incident has been resolved.
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