Availity incident

Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC, 45282, CAREFIRST MEDICARE ADVANTAGE - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to transactions. The pay...

Resolved after 2 days 2 hours, affecting CAREFIRST BLUECROSS BLUESHIELD and CAREFIRST MEDICARE ADVANTAGE and 1 more, on June 25, 2026.

identified Jun 25, 2026, 12:11 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 25, 2026, 12:11 AM UTC
Resolved
Jun 27, 2026, 03:07 AM UTC
Duration
2d 2h
Detected by Pingoru
Jun 25, 2026, 12:11 AM UTC

Affected components

CAREFIRST BLUECROSS BLUESHIELDCAREFIRST MEDICARE ADVANTAGE45282BCDCC

Update timeline

  1. identified Jun 25, 2026, 12:11 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 27, 2026, 03:07 AM UTC

    This incident has been resolved.

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