Availity incident

Multiple Payers - MARCH VISION CARE INCORPORATED, UNITED HEALTHCARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 11 days 14 hours, affecting MARCH VISION CARE INCORPORATED and UNITED HEALTHCARE, on June 24, 2026.

identified Jun 24, 2026, 04:25 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: Jun 24, 2026, 04:25 PM UTC
Resolved: Jul 06, 2026, 07:08 AM UTC
Duration: 11d 14h
Detected by Pingoru: Jun 24, 2026, 04:25 PM UTC

Affected components

MARCH VISION CARE INCORPORATEDUNITED HEALTHCARE

Update timeline

identified Jun 24, 2026, 04:25 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jul 06, 2026, 07:08 AM UTC

This incident has been resolved.

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