Availity incident
Multiple Payers - TRICARE WEST REGION, PGBA, TRICARE WEST - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 4 hours 17 minutes, affecting TRICARE WEST and TRICARE WEST REGION and 1 more, on June 24, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with No Response Received errors. Customers are receiving AV03/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 24, 2026, 08:21 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with No Response Received errors. Customers are receiving AV03/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 24, 2026, 12:39 PM UTC
This incident has been resolved.
Your product runs on more than Availity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services