Availity incident

WELL SENSE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 1 day 23 hours, affecting WELL SENSE, on June 24, 2026.

identified Jun 24, 2026, 06:49 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 24, 2026, 06:49 AM UTC
Resolved
Jun 26, 2026, 06:29 AM UTC
Duration
1d 23h
Detected by Pingoru
Jun 24, 2026, 06:49 AM UTC

Affected components

WELL SENSE

Update timeline

  1. identified Jun 24, 2026, 06:49 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 26, 2026, 06:29 AM UTC

    This incident has been resolved.

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