Availity incident

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, June 28th from 9:00:00 PM EDT through 12:59:00 AM EDT Monday, June 29th.

Resolved after 31 days, affecting BCBSMT and BCBSIL and 1 more, on June 23, 2026.

scheduled Jun 23, 2026, 06:34 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Jun 23, 2026, 06:34 PM UTC
Resolved
Jul 24, 2026, 07:00 PM UTC
Duration
31d
Detected by Pingoru
Jun 23, 2026, 06:34 PM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTXBCBS MONTANA

Update timeline

  1. scheduled Jun 23, 2026, 06:34 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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