Availity incident

Multiple Payers - SOMOS ANTHEM, MARYLAND PHYSICIANS CARE, SOMOS EMBLEM, COUNTYCARE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Resolved after 3 hours 1 minute, affecting SOMOS ANTHEM and MARYLAND PHYSICIANS CARE and 1 more, on June 23, 2026.

identified Jun 23, 2026, 06:15 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 23, 2026, 06:15 PM UTC
Resolved
Jun 23, 2026, 09:17 PM UTC
Duration
3h 1m
Detected by Pingoru
Jun 23, 2026, 06:15 PM UTC

Affected components

SOMOS ANTHEMMARYLAND PHYSICIANS CARESOMOS EMBLEMCOUNTYCARE

Update timeline

  1. identified Jun 23, 2026, 06:15 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 23, 2026, 09:17 PM UTC

    This incident has been resolved.

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