Availity incident
CONTRA COSTA HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 19 days 22 hours, affecting CONTRA COSTA HEALTH PLAN, on June 23, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 23, 2026, 10:57 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jul 13, 2026, 09:18 AM UTC
This incident has been resolved.
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