Availity incident

Multiple Payers - HUMANA, HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, CompBenefits, Humana Dental Non Claims, 95092, CAREPLUS - Multiple Transactions - Authorization and Referral transactions will be unavailable from Fri, 6/26/...

Resolved after 31 days 22 hours, affecting HUMANA and HUMANA HMO and 1 more, on June 22, 2026.

scheduled Jun 22, 2026, 08:39 PM UTC

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Jun 22, 2026, 08:39 PM UTC
Resolved
Jul 24, 2026, 07:00 PM UTC
Duration
31d 22h
Detected by Pingoru
Jun 22, 2026, 08:39 PM UTC

Affected components

HUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTHHUMANA LONG TERM CARECAREPLUS95092CompBenefitsHumana Dental Non Claims

Update timeline

  1. scheduled Jun 22, 2026, 08:39 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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