Availity incident

BLUESHIELD CA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 1 day 6 hours, affecting BLUESHIELD CA, on June 22, 2026.

identified Jun 22, 2026, 08:28 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started
Jun 22, 2026, 08:28 AM UTC
Resolved
Jun 23, 2026, 03:25 PM UTC
Duration
1d 6h
Detected by Pingoru
Jun 22, 2026, 08:28 AM UTC

Affected components

BLUESHIELD CA

Update timeline

  1. identified Jun 22, 2026, 08:28 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Jun 23, 2026, 03:25 PM UTC

    This incident has been resolved.

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