Availity incident

GOLDEN RULE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 2 hours 53 minutes, affecting GOLDEN RULE, on June 22, 2026.

identified Jun 22, 2026, 05:53 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 22, 2026, 05:53 AM UTC
Resolved
Jun 22, 2026, 08:47 AM UTC
Duration
2h 53m
Detected by Pingoru
Jun 22, 2026, 05:53 AM UTC

Affected components

GOLDEN RULE

Update timeline

  1. identified Jun 22, 2026, 05:53 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 22, 2026, 08:47 AM UTC

    This incident has been resolved.

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