Availity incident
Multiple Payers - WELLCARE HEALTH PLANS, WELLMARK BCBS (IOWA, SOUTH DAKOTA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
Resolved after 3 hours 32 minutes, affecting WELLCARE HEALTH PLANS and WELLMARK BCBS (IOWA, SOUTH DAKOTA), on June 21, 2026.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 21, 2026, 06:30 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 21, 2026, 10:03 AM UTC
This incident has been resolved.
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