Availity incident
GEISINGERDIRECT - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 13 days 18 hours, affecting GEISINGERDIRECT, on June 20, 2026.
We are seeing 270 transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 20, 2026, 10:37 AM UTC
We are seeing 270 transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 04, 2026, 04:54 AM UTC
This incident has been resolved.
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