Availity incident

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, June 28th from 5:00:00 AM EDT through 7:00:00 AM EDT Sunday, June 28th.

Resolved after 34 days 13 hours, affecting BCBSMT and BCBSIL and 1 more, on June 20, 2026.

scheduled Jun 20, 2026, 05:16 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Jun 20, 2026, 05:16 AM UTC
Resolved: Jul 24, 2026, 07:00 PM UTC
Duration: 34d 13h
Detected by Pingoru: Jun 20, 2026, 05:16 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

scheduled Jun 20, 2026, 05:16 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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