Availity incident

ST LUKES HEALTH PLAN INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 23 days 7 hours, affecting ST LUKES HEALTH PLAN INC, on June 20, 2026.

identified Jun 20, 2026, 02:45 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: Jun 20, 2026, 02:45 AM UTC
Resolved: Jul 13, 2026, 09:47 AM UTC
Duration: 23d 7h
Detected by Pingoru: Jun 20, 2026, 02:45 AM UTC

Affected components

ST LUKES HEALTH PLAN INC

Update timeline

identified Jun 20, 2026, 02:45 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jul 13, 2026, 09:47 AM UTC

This incident has been resolved.

Your product runs on more than Availity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.