Availity incident
CENTENE CORPORATION - Multiple Transactions - Claims billed with J9312, Q5115, Q5119, or Q5123 that include NCCN Compendium - approved oncology diagnoses (ICD-10) will not require prior authorization for payment.
Resolved after 63 days 12 hours, affecting CENTENE CORPORATION, on June 19, 2026.
We are seeing Health Care Services Inquiry and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 19, 2026, 10:08 AM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jul 01, 2026, 05:19 PM UTC
We are seeing Health Care Services Inquiry and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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