Availity incident
ST LUKES HEALTH PLAN INC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 15 days 2 hours, affecting ST LUKES HEALTH PLAN INC, on June 19, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with server errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 19, 2026, 03:40 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with server errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 04, 2026, 06:00 AM UTC
This incident has been resolved.
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