Availity incident

VNSNY - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Resolved after 1 day 4 hours, affecting VNSNY, on June 18, 2026.

identified Jun 18, 2026, 10:19 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: Jun 18, 2026, 10:19 PM UTC
Resolved: Jun 20, 2026, 02:27 AM UTC
Duration: 1d 4h
Detected by Pingoru: Jun 18, 2026, 10:19 PM UTC

Affected components

VNSNY

Update timeline

identified Jun 18, 2026, 10:19 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jun 20, 2026, 02:27 AM UTC

This incident has been resolved.

Your product runs on more than Availity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.