Availity incident
SUNSHINE HEALTH - 270/278 - Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions are now processing normally.
Resolved on June 18, 2026, affecting SUNSHINE HEALTH.
We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jun 18, 2026, 10:14 PM UTC
We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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