Availity incident

TRICARE WEST - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Saturday, June 20th from 8:00:00 AM EDT through 11:00:00 PM EDT Saturday, June 20th.

Resolved after 35 days 22 hours, affecting TRICARE WEST, on June 18, 2026.

scheduled Jun 18, 2026, 08:25 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Jun 18, 2026, 08:25 PM UTC
Resolved
Jul 24, 2026, 07:00 PM UTC
Duration
35d 22h
Detected by Pingoru
Jun 18, 2026, 08:25 PM UTC

Affected components

TRICARE WEST

Update timeline

  1. scheduled Jun 18, 2026, 08:25 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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