Availity incident
80095 (ProminenceHP) - Multiple Transactions - Health Care Services Inquiry transactions are currently unavailable.
Resolved on June 17, 2026, affecting 80095 (ProminenceHP).
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 6/17/2026, 2:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jun 17, 2026, 08:23 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 6/17/2026, 2:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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