Availity incident

Multiple Payers - HUMANA, HUMANA HMO, 95092, CAREPLUS, HUMANA LONG TERM CARE, HUMANA BEHAVIORAL HEALTH, CompBenefits, Humana Dental Non Claims - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inqu...

Resolved after 36 days 22 hours, affecting HUMANA and HUMANA HMO and 1 more, on June 17, 2026.

scheduled Jun 17, 2026, 08:24 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Jun 17, 2026, 08:24 PM UTC
Resolved: Jul 24, 2026, 07:00 PM UTC
Duration: 36d 22h
Detected by Pingoru: Jun 17, 2026, 08:24 PM UTC

Affected components

HUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTHHUMANA LONG TERM CARECAREPLUS95092CompBenefitsHumana Dental Non Claims

Update timeline

scheduled Jun 17, 2026, 08:24 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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