Availity incident
13285 - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.
Resolved on June 17, 2026, affecting 13285.
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 6/17/2026, 2:50:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jun 17, 2026, 08:40 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 6/17/2026, 2:50:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Your product runs on more than Availity
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services