Availity incident
Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, HUMANA - Multiple Transactions - Claims, Claim Status, Prior Auth and Auth/Referral transactions will be unavailable Wed, 6/17/2026, from 9:00 PM ET to Thu, 6/18/202...
Resolved after 38 days, affecting HUMANA and HUMANA HMO and 1 more, on June 16, 2026.
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- scheduled Jun 16, 2026, 06:35 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
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