Availity incident

Multiple Payers - BCMS, BCBS NORTHEAST PA, BCBS DELAWARE, BCBS MISSISSIPPI - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Resolved on June 15, 2026, affecting BCBS MISSISSIPPI and BCMS and 1 more.

resolved Jun 15, 2026, 05:24 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 6/15/2026, 1:01:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started
Jun 15, 2026, 05:24 PM UTC
Resolved
Jun 15, 2026, 05:24 PM UTC
Duration
–
Detected by Pingoru
Jun 15, 2026, 05:24 PM UTC

Affected components

BCBS MISSISSIPPIBCMSBCBS NORTHEAST PABCBS DELAWARE

Update timeline

  1. resolved Jun 15, 2026, 05:24 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 6/15/2026, 1:01:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.

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