Availity incident
HUMANA - Multiple Transactions - Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are currently unavailable.
Resolved on June 15, 2026, affecting HUMANA.
We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/15/2026, 8:24:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- resolved Jun 15, 2026, 12:45 PM UTC
We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/15/2026, 8:24:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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