Availity incident
WELL SENSE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 4 days 17 hours, affecting WELL SENSE, on June 14, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 14, 2026, 04:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 18, 2026, 10:16 PM UTC
This incident has been resolved.
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