Availity incident
ATRIO HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
Resolved after 4 days 18 hours, affecting ATRIO HEALTH PLANS, on June 14, 2026.
We are seeing 270 and 276 transactions failing with timeout errors. Customers are receiving VT05_035 and AV01 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 14, 2026, 03:43 AM UTC
We are seeing 270 and 276 transactions failing with timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 14, 2026, 03:45 AM UTC
We are seeing 270 and 276 transactions failing with timeout errors. Customers are receiving VT05_035 and AV01 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 18, 2026, 10:19 PM UTC
This incident has been resolved.
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