Availity incident
BANKERS LIFE AND CASUALTY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 46 minutes, affecting BANKERS LIFE AND CASUALTY, on June 13, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 13, 2026, 08:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jun 13, 2026, 09:18 AM UTC
This incident has been resolved.
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