Availity incident

Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC, 45281, 45282 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 5 days 21 hours, affecting CAREFIRST BLUECROSS BLUESHIELD and 45281 and 1 more, on June 13, 2026.

identified Jun 13, 2026, 02:37 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 13, 2026, 01:12 AM UTC
Resolved
Jun 18, 2026, 10:19 PM UTC
Duration
5d 21h
Detected by Pingoru
Jun 13, 2026, 01:12 AM UTC

Affected components

CAREFIRST BLUECROSS BLUESHIELD4528145282BCDCC

Update timeline

  1. identified Jun 13, 2026, 01:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Jun 13, 2026, 02:30 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. identified Jun 13, 2026, 02:37 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  4. resolved Jun 18, 2026, 10:19 PM UTC

    This incident has been resolved.

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