Availity incident
Multiple Payers - HUMANA, HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID, 95092 - 270/278 - Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions are currently unavailable.
Resolved after 1 day 11 hours, affecting HUMANA and Humana Dental Non Claims and 1 more, on June 12, 2026.
We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with VT07_037/AV03 errors. Customers are receiving VT07_037/AV03 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 12, 2026, 01:05 PM UTC
We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with VT07_037/AV03 errors. Customers are receiving VT07_037/AV03 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 14, 2026, 12:09 AM UTC
This incident has been resolved.
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