Availity incident

BCBS SOUTH CAROLINA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Resolved after 7 days 17 hours, affecting BCBS SOUTH CAROLINA, on June 12, 2026.

identified Jun 12, 2026, 07:15 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 12, 2026, 07:15 AM UTC
Resolved
Jun 20, 2026, 12:32 AM UTC
Duration
7d 17h
Detected by Pingoru
Jun 12, 2026, 07:15 AM UTC

Affected components

BCBS SOUTH CAROLINA

Update timeline

  1. identified Jun 12, 2026, 07:15 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 20, 2026, 12:32 AM UTC

    This incident has been resolved.

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