Availity incident

MEDMC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 8 days 3 hours, affecting MEDMC, on April 25, 2026.

identified Apr 27, 2026, 06:11 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Already posted Availity continues to monitor for resolution.

Started: Apr 25, 2026, 05:12 AM UTC
Resolved: May 03, 2026, 09:11 AM UTC
Duration: 8d 3h
Detected by Pingoru: Apr 25, 2026, 05:12 AM UTC

Affected components

MEDMC

Update timeline

identified Apr 25, 2026, 05:12 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
identified Apr 27, 2026, 06:11 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Already posted Availity continues to monitor for resolution.
resolved May 03, 2026, 09:11 AM UTC

This incident has been resolved.

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