Availity incident

FLORIDA BLUE - HCSR Detailed Auth/Referral - HCSR Detailed Auth/Referral transactions are experiencing intermittent failures.

Resolved after 71 days 2 hours, affecting FLORIDA BLUE, on June 11, 2026.

identified Jun 11, 2026, 08:08 PM UTC

We are seeing HCSR Detailed Auth/Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Jun 11, 2026, 08:08 PM UTC
Resolved: Aug 21, 2026, 10:25 PM UTC
Duration: 71d 2h
Detected by Pingoru: Jun 11, 2026, 08:08 PM UTC

Affected components

FLORIDA BLUE

Update timeline

identified Jun 11, 2026, 08:08 PM UTC

We are seeing HCSR Detailed Auth/Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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